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West Harlem Residence

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Photos: Left: Mural on West Harlem Residence Wall; Right: Youth Recreation Program Participants and Staff

In August 2009, West Harlem Group Assistance, Inc., opened The West Harlem Residence Family Shelter (TWHR). The West Harlem Residence operates a forty-five unit facility in partnership with the New York City Department of Homeless Services to provide temporary shelter to homeless families who have succumbed to various hardships. 

 The West Harlem Residence operates as a Tier II Family Shelter in agreement with the New York City Department of Homeless Services. 

The West Harlem Residence is a 24 hours 45 unit Tier II Shelter that works in collaboration with the NYC Department of Homeless Services to provide temporary housing to many of New York’s vulnerable families.
Each family that is residing at The West Harlem Residence is referred from Department of Homeless Services’ Emergency Assistance Unit.

The West Harlem Residence in partnership with NYC Department of Homelessness works in collaboration to provide social services that would assist these families to achieve self-sufficiency and independence. Residents are expected to seek permanent housing while living in the center. Residents are required to follow rules and regulations as outlined in our Resident's Handbook, which is given to each family at intake
The break down of apartment units is as follows:

  • 18 - (1) bedroom
  • 27 - (2) bedroom

 As families enter into the West Harlem Residence they are faced with separation and anxiety. Trying to cope with this sudden disconnection from their community environment and the familiarity of what allows them to call their neighborhood, home.

We at West Harlem are sensitive to the affects of homeless in particularly to the younger children who enter our residence. In efforts to alleviate some of the discomfort by offering a variety of services both on and off site

On Site:

  • Board of Education – Addresses school related matters, i.e. school registration, placement for regular, special    education and high school
  • Services and Health Maintenance Workshops
  • Recreation – The West Harlem Residence provides recreation and learning opportunities for children ages 6-12 which includes: Tutoring, Field Trips, Games, Computer Training, Arts and Crafts
  • The New York Cares Volunteers – - Assist with transportation and tickets for special events averaging three to four education/recreation trips per month serving 25 to 30 children per trip.


Off Site:

Ryan Health Center – The Ryan Community Health Center team consists of a Physician, Physician Assistant, Licensed Practical Nurse, Social Worker, Nutritionist, Substance Abuse Counselor and Outreach Worker, who provide Primary Health Care, Mental Health Counseling, Substance Abuse Prevention.

The staff at The West Harlem Residence continues to meet with Community Programs to offer additional supportive social services to the clients


10-year old boy Holds Toy Drive for West Harlem Residence/ Harriet Tubman Famility Living Center